Simplyy and Your Safety
Simplyy reviews each service created on Simplyy based on the information given by the professional or business. However, we do not have a full interview process or perform extensive screening for each professional. Please use your best judgement, confirm any licenses or background checks personally, and exercise caution when hiring professionals.
What type of services are allowed on Simplyy?
When professionals or businesses create services on Simplyy, our team reviews the types of services offered and declines any that violate any of the guidelines below. We reserve the right to remove any service, business, or professional who, in Simplyy’s opinion, interferes or reduces the quality of the experience to either another professional or a customer, or compromises the infrastructure of Simplyy’s site.
No unsupported services
Simplyy allows services in Home, Events, Lessons, Wellness, and More. Services that do not fall into any of these categories are not allowed on Simplyy.
No products
Simplyy only allows businesses to provide services, not products, to customers through Simplyy. We welcome businesses whose services may come with products (e.g. party rentals including set up and take down), but a business would not be a good fit if it only provides products (e.g. cell phones, furniture, etc).
No suspicious offers
Simplyy does not allow suspicious businesses where the professional isn’t using their real name or offering a service that sounds too good to be true (e.g. a get– rich–quick scheme).
No third party services
Simplyy only allows businesses that work directly with customers. Third–party services such as referral services, directory listings, or multi-level marketing systems are not allowed.
No lending services
Simplyy does not allow lending services such as debt consolidation, foreclosure assistance, refinancing, or credit repair.
Nothing sexual
Simplyy does not allow sexual services (e.g. prostitution, sexual massage).
No rental spaces
Simplyy does not allow businesses to offer rental space services for office off-sites, parties, weddings or conventions. In the same vein, we do not allow hotels, B&B, or other lodging offers.
No event listings
Simplyy allows event planning or catering services. We do not allow businesses to promote attendance at events (e.g. a New Year’s Eve party or a professional convention).
No bartering
Simplyy only allows businesses that accept payment in Hongkong dollars only. Other forms of payment and currency are not acceptable.
No minors
Simplyy does not allow individuals under the age of 18 to offer services through Simplyy.
No services based outside of the Hong Kong Special Administrative Region.
Simplyy.com.hk does not allow services provided outside of the Hong Kong Special Administrative Region. At the time of service and payment, the professional must be based and the service must be provided in the Hong Kong Special Administrative Region.
Only English or Chinese profiles
Simplyy requires businesses to provide a complete description of their services in English and or Chinese. Words in other languages are acceptable so long as it is not critical to understanding what the business offers.
How do I choose whom to hire?
Once you’ve been introduced, we make it easy to get to know each professional. Here are some important elements to look for on a profile:
Know the professional’s identity
Basic background check such as business registration certificate if applicable
Connection to social media accounts
Professionals can link their social media accounts to Simplyy.
Verified contact information
We verify the phone number and email provided by the professional.
Evaluate the professional’s expertise
Professional license
When a professional provides us with their license information, we check the information with the relevant licensing authority where possible and note when we are able to verify the information provided by the professional.
Licenses are required in certain jurisdictions for specific projects – make sure you know and understand the laws.
Review from past customers on or off Simplyy
Reviews can be posted by past Simplyy customers or other past customers.
Years in business
Professionals can enter their years in business.
Photos, videos, or audio of past work
We encourage our professionals to post photos of their past work so you can get a sense of their expertise and quality.
Use caution and your best judgment
Simplyy works hard to review information provided by professionals on our site but we do not have a full interview process or perform extensive screening for each professional. We also do not screen each professional working with a business under one profile. We ask you to use your best judgement and exercise caution when hiring professionals. Be aware of professionals who severely undercut the competition on pricing, or who do not have required credentials.
Simplyy does not insure against losses from work contracted through Simplyy, mediate disputes between customers and professionals, or guarantee or vet the work of the professionals that do business through Simplyy.